Thank you for choosing to be part of our community at Tryvin (“Company”, “we”, “us”, or “our”). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our notice, or our practices with regards to your personal information, please contact us at team@tryvin.com.
When you visit our mobile application, and use our services, you trust us with your personal information. We take your privacy very seriously. In this privacy notice, we seek to explain to you in the clearest way possible what information we collect, how we use it and what rights you have in relation to it. We hope you take some time to read through it carefully, as it is important. If there are any terms in this privacy notice that you do not agree with, please discontinue use of our Apps and our services.
This privacy notice applies to all information collected through our mobile application, ("Apps"), and/or any related services, sales, marketing or events (we refer to them collectively in this privacy notice as the "Services").
Please read this privacy notice carefully as it will help you make informed decisions about sharing your personal information with us.
What information do we collect?
Some information — such as IP address and/or browser and device characteristics — is collected automatically when you visit our Apps.
We automatically collect certain information when you visit, use or navigate the Apps. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Apps and other technical information. This information is primarily needed to maintain the security and operation of our Apps, and for our internal analytics and reporting purposes.
We do not track anything you type into the Fonts keyboard. Nothing that you type with the keyboard is sent back to any servers.
Do we track information collected through our Apps?
The main app (not the keyboard) may track anonymous data to help us improve the app (for example to fix bugs). This data does not contain any sensitive information and does not contain anything you type into our keyboard. Further you can also opt out of this if you wish using the settings page of the app. We use this information to enable and improve your experience with our services; to research and develop new services and features; and to fix bugs and issues.
• Automatically Collected Information: The Application may collect certain information automatically - more specifically information about the way you use the Application. We also collect behavioral application event data for analytics: access dates and times, app features or pages viewed, app crashes and other system activity and information.
• User Provided Data: We collect content submitted by users to us, such as bug reports, customer support communications. Transaction-related information, such as when you make purchases, respond to any offers, or download or use applications from us; information you provide us when you contact us for help.
How to control what is shared?
You can turn of sharing analytics data at any time using the settings menu of the app (go to Settings -> Privacy Settings).
How do we use your information?
We process your information for purposes based on legitimate business interests, the fulfillment of our contract with you, compliance with our legal obligations, and/or your consent.
WE DO NOT SELL DATA TO 3RD PARTIES.
We use personal information collected via our Apps for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations. We indicate the specific processing grounds we rely on next to each purpose listed below.
We use the information we collect or receive:
Request Feedback. We may use your information to request feedback and to contact you about your use of our Apps.
To respond to user inquiries/offer support to users. We may use your information to respond to your inquiries and solve any potential issues you might have with the use of our Services.
For other Business Purposes. We may use your information for other Business Purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Apps, products, marketing and your experience. We may use and store this information in aggregated and anonymized form so that it is not associated with individual end users and does not include personal information. We will not use identifiable personal information without your consent.
Will your information be shared with anyone?
We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations.
We may process or share data based on the following legal basis:
Consent: We may process your data if you have given us specific consent to use your personal information in a specific purpose.
Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests.
Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements).
Vital Interests: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.
More specifically, we may need to process your data or share your personal information in the following situations:
Vendors, Consultants and Other Third-Party Service Providers. We may share your data with third party vendors, service providers, contractors or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include: payment processing, data analysis, email delivery, hosting services, customer service and marketing efforts. We may allow selected third parties to use tracking technology on the Apps, which will enable them to collect data about how you interact with the Apps over time. This information may be used to, among other things, analyze and track data, determine the popularity of certain content and better understand online activity. Unless described in this Policy, we do not share, sell, rent or trade any of your information with third parties for their promotional purposes.
Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
What do we use your data for?
We will retain User Provided data for as long as you use the Application and for a reasonable time thereafter. We will retain Automatically Collected information for up to 5 years and thereafter may store it in aggregate. If you’d like us to delete User Provided Data that you have provided via the Application, please contact us at team@tryvin.com and we will respond in a reasonable time. Please note that some or all of the User Provided Data may be required in order for the Application to function properly.
Security
We are concerned about safeguarding the confidentiality of your information. We provide physical, electronic, and procedural safeguards to protect information we process and maintain. For example, we limit access to this information to authorized employees and contractors who need to know that information in order to operate, develop or improve our Application, and passwords of accounts are not stored in plain text, and are hashed. Please be aware that, although we endeavor provide reasonable security for information we process and maintain, no security system can prevent all potential security breaches.
Do we collect information from minors?
We do not use the Application to knowingly solicit data from or market to children under the age of 13. If a parent or guardian becomes aware that his or her child has provided us with information without their consent, he or she should contact us at team@tryvin.com. We will delete such information from our files within a reasonable time.
We do not knowingly solicit data from or market to children under 13 years of age. By using the Apps, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Apps. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we have collected from children under age 18, please contact us at team@tryvin.com.
Does the Application collect real time location Information of the device?
This Application does not collect precise information about the location of your mobile device.
What are your privacy rights?
You may review, change, or terminate your account at any time.
Do we make updates to this policy?
Yes, we will update this policy as necessary to stay compliant with relevant laws.
How can you contact us about this policy?
If you have questions or comments about this policy, you may email us at team@tryvin.com